Privacy Policy
Last updated November 9, 2026
You on Cue ("we," "us," "our") provides done-for-you AI video services and related digital products. This policy explains what information we collect, how we use it, and the choices you have.
Information we collect
- Information you give us: your name, email, phone number, business name, website or social handle, and your answers on our application and booking forms.
- Messages: content of messages you send us by Instagram DM, email, or text.
- Purchase information: when you buy a product, our payment processor (Stripe) handles your card details. We do not store full card numbers.
- Content for our service: if you become a client, the photos, video, and voice recordings you provide so we can create your AI digital twin.
- Usage data: basic technical data such as browser type, pages viewed, and cookies used to run and improve our site.
How we use your information
- To review your application, schedule calls, and communicate with you.
- To deliver products you buy and the services you hire us for.
- To send updates, reminders, and offers you agreed to receive. You can opt out at any time.
- To operate, secure, and improve our website and services.
Your likeness and voice
Recordings of your face and voice are used only to create content for you, with your consent. We do not sell them or use them for any other client. You can ask us to delete your twin and source recordings at any time after your service ends.
Text messages
If you agree to receive text messages, message frequency varies and message and data rates may apply. Reply STOP to opt out or HELP for help. We do not sell, rent, or share your mobile number or text messaging consent with third parties or affiliates for marketing purposes.
How we share information
We do not sell your personal information. We share it only with service providers that help us run our business, such as our CRM and scheduling platform, payment processing, email and messaging delivery, and AI video tools, and only as needed to provide our services, or when required by law.
Data retention and security
We keep information only as long as needed for the purposes above or as required by law, and we use reasonable safeguards to protect it. No method of transmission or storage is completely secure.
Your choices and rights
You can ask to access, correct, or delete your personal information, or unsubscribe from marketing at any time. Depending on where you live, you may have additional rights under local law.
Children
Our services are for businesses and adults. We do not knowingly collect information from children under 13.
Changes
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact us
Questions about this policy? Contact us at [email protected].